BODMIN
Privacy Policy
Effective Date: [Insert Date]
This Privacy Policy explains how The Lighthouse ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or make a purchase through our Shopify-powered online store.
By using this website, you consent to the practices outlined in this policy.
The Lighthouse
Bodmin, Cornwall, UK
We are a retailer of white goods, spare parts, and repair services. For any questions about this Privacy Policy, please contact us via our contact form or by email at [Insert Email Address].
When you use our website or place an order, we collect the following types of information:
Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via Shopify and its payment partners)
IP address
Browser type and version
Device type
Referral source
Pages visited and time spent on site
This information helps us operate the website effectively and improve your experience.
We use your information to:
Process and fulfil your orders
Provide customer support
Communicate with you about your order or our services
Improve our website and offerings
Comply with legal obligations
We do not sell or rent your personal information to third parties.
We may share your information with trusted third parties only when necessary, including:
Shopify, to power our online store
Payment processors, to handle secure payments
Delivery partners, to fulfil your order
Service providers assisting with marketing, IT, or analytics
Legal authorities, if required by law
All third parties are bound by confidentiality and data protection obligations.
Our store is hosted on Shopify Inc. They provide the e-commerce platform we use.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.
For more detail, please read Shopify’s Privacy Policy.
We use cookies to:
Remember your preferences and shopping cart
Improve site performance
Track usage statistics via analytics tools
You can manage cookies through your browser settings.
We take security seriously. Your personal information is protected through:
SSL (Secure Socket Layer) encryption
Secure data handling via Shopify
Limited access to sensitive data
However, no method of transmission over the internet is 100% secure.
Under UK data protection laws (UK GDPR), you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at [Insert Email Address].
We keep your information for as long as necessary to fulfil your order, comply with our legal obligations, and resolve disputes. After this period, your data will be deleted or anonymised.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about this policy or your personal data, please contact us:
The Lighthouse
Bodmin, Cornwall
Email: thelighthouseelectrical@hotmail.co.uk
Phone: 01208 76612